After Hours Drops Service: After hours returns service is not available at this location.

Please see the Renter Requirements policy for age requirements and youthful driver charges.

Vehicles rented in Canada can be driven throughout Canada and the US. Vehicles cannot be driven into Mexico.

Damage Waiver is offered at this branch for most makes and models and ranges from 49.99 to 89.99 CAD. Once a reservation is received, the local branch should reach out to customers within 48 hours to confirm details and pricing of the rental. Damage waiver is not insurance. The purchase of damage waiver is optional and not required in order to rent a vehicle. Renter may purchase DW from Owner for an additional fee. If Renter purchases DW, Owner agrees, subject to the actions that invalidate DW listed below, to contractually waive Renter’s damage responsibility for all of the cost of damage to, loss or theft of, Vehicle or any part or accessory and related costs regardless of fault or negligence. Notwithstanding anything to the contrary and unless prohibited by law, DW does not apply to lost or damaged keys, key fobs, transponders, Optional Accessories, or any liability imposed by law. DW does not apply to damage occurring in Mexico. When deciding whether or not to purchase DW, you may wish to check with your insurance representative or credit card company to determine whether, in the event of damage to, or theft of, Vehicle, you have coverage or protection for such damage or theft and the amount of your deductible or out-of-pocket risk.

Damage Waiver does not apply to lost or damaged keys, key fobs, transponders, Optional Accessories, or any liability imposed by law. Damage Waiver does not apply to damage occurring in Mexico. The following shall invalidate Damage Waiver: if Vehicle is damaged when used or driven: by any person other than Renter or AAD(s) without Owner's prior written consent; by any person if there is reasonable evidence the driver was impaired by the use of alcohol, narcotics, intoxicants, or drugs, used with or without a prescription; by any person committing a felony or otherwise engaged in a criminal act; in a race or speed contest; to tow or push anything; outside the states authorized; under authority of any license that is suspended, revoked, invalid or does not belong to the driver; to transport persons or property for hire; in a wanton or reckless manner or if Vehicle is deliberately damaged; on an unpaved road or off road; to transport explosives, chemicals, corrosives or other hazardous materials or pollutants of any kind; or if Renter misrepresents facts to Owner pertaining to rental, use, or operation of Vehicle; or if Vehicle's interior components are stolen or damaged when Vehicle is unlocked or keys are not secured; or if Renter fails or refuses to provide Owner, police, or other authorities with a full report of any accident or vandalism involving Vehicle or otherwise fails to cooperate with Owner, police, or other authorities in the investigation of any accident or vandalism. If Vehicle is stolen and Renter fails to do any of the following: return the original ignition keys and Owner's key tag identifying Vehicle; file a police report within 24 hours after discovering the theft; cooperate fully with Owner, police and other authorities in all matters connected with the investigation of the theft; ensure that the Vehicle's ignition is turned off at the time the Vehicle is stolen.

Please see Renter Requirements policy for debit card information.

Pricing does not include damage waiver. Additional surcharges, local taxes, etc. may apply.

As a customer, you have a choice as to how you would like to pay for fuel. Option 1 - Prepay Fuel This option allows the renter to pay for the fuel at the time of rental and return the tank empty. No refunds will be issued for unused fuel. Option 2 - We Refill This option allows the renter to pay at the end of the rental for fuel used but not replaced. Prices will be higher than local fuel prices. Additional charges may be added. Option 3 - You Refill This option allows the renter to return the vehicle with the same amount of fuel as received to avoid extra fuel charges.

Customers who reside in the United States, U.S. Territories, or Canada Customers who reside in the U.S., U.S. Territories, or Canada must present a valid, unexpired government-issued Driver’s license which includes a photograph of the customer. Digital licenses are not accepted. The driver's license must be valid for the entire rental period. Members of the United States Armed Forces who are on active duty may present an expired home state license under the following conditions: They also present an Active Military ID, and They are in compliance with their military extension policy of the state which issued the license. These policies vary by state and customers are encouraged to check with the appropriate department of motor vehicles for more information. Customers renting in Florida and presenting a Connecticut or Delaware license: As of July 1, 2023, certain, but not all, licenses issued by the foregoing states are considered invalid under Florida law and will not be accepted. Please check with the Florida Department of Highway Safety and Motor Vehicles to determine if your license is valid under Florida law. As of August 14, 2023, information regarding license validity was able to be located at the following webpage on the Florida Department of Highway Safety and Motor Vehicles website - https://www.flhsmv.gov/driver-licenses-id-cards/visiting-florida-faqs/ Customers travelling to the U.S. and Canada from other countries It is important that customers check with the appropriate Department of Motor Vehicles in the States or Provinces in which they intend to travel to ensure compliance with their various licensing laws. Digital licenses are not accepted. The following practices are used to ensure the customer is presenting a facially valid license at the time of rental. Customers traveling to the United States and Canada from another country must present the following: Their home country driver’s license that is valid, unexpired and includes a photograph, and If the home country license is in a language other than English (or French, for rentals in Canada) and the letters are English (i.e. German, Spanish, etc.) an International Driver’s Permit is recommended, but not required, for translation purposes in addition to the home country license. If the home country license is in a language other than English and the letters are not English (i.e.alphabet is not an extended Latin-based alphabet like German or Spanish but is Russian, Japanese, Arabic, etc.) an International Driver’s Permit is required. If an International Driver’s permit cannot be obtained in the home country, another professional, type-written translation may be substituted. In either case the home country license must also be presented. Customers may not rent a vehicle solely with the International Driver’s Permit. The International Driver’s Permit is a translation of the individual’s home country license and is not considered a license nor is it considered valid identification. In some US and Canadian locations, customers not holding a US/Canadian driver’s license may be asked to provide additional, valid government-issued documentation. Examples of this may include a valid passport. Customers with a driver's license from Mexico may be required to present a valid voter registration card from Mexico. In addition, inbound and outbound travel documentation may be required. Other requirements Photocopies of Driver’s Licenses are not accepted “Learner’s Permits” are not accepted. Any license which, on its face, restricts the licensee to the use and operation of a vehicle equipped with a form of a breathalyzer apparatus is not accepted. Temporary Driver’s Licenses may be refused if the renting location is unable to otherwise verify the customer’s identity or verify the authenticity of the temporary license. Additional Government-issued identification may be required.

Personal Accident Insurance – Personal Effects Coverage – THE PURCHASE OF PERSONAL ACCIDENT AND PERSONAL EFFECTS INSURANCE (PAI-PEC) IS OPTIONAL AND OFFERED AT THE TIME OF RENTAL FOR AN ADDITIONAL DAILY CHARGE. THE PAI-PEC IS NOT REQUIRED TO RENT A VEHICLE. PLEASE READ THE CERTIFICATE OF INSURANCE WORDING CAREFULLY FOR A FULL DESCRIPTION OF COVERAGE AND EXCLUSIONS. The PAI coverage provides renter and renter’s passengers with accidental death, dismemberment, and accident medical expenses and ambulance expense benefits. The PEC coverage insures the personal effects of the renter, additional drivers, or anyone who is travelling with the renter against risks of loss or damage to personal effects. Benefits are payable in addition to any other insurance coverage the renter or passengers may have. The coverage provided by PAI-PEC may duplicate the renter’s existing coverage. Enterprise is not qualified to evaluate the adequacy of the renter’s existing coverage. Therefore, the renter should examine his or her personal insurance policies or other coverage(s) that may duplicate the coverage provided by PAI-PEC. This is a summary only. PAI-PEC is subject to the provisions, limitations and exclusions of the PAI-PEC policy, which is underwritten by AIG Insurance Company of Canada. The premium for PAI-PEC is 6.99 CAD per day. If you are renting a vehicle in Quebec, please review the following information: Fact Sheet / Fiche de renesignements Product Summary / Sommaire du Produit Certificate of Insurance / Attestation d’assurance

Personal Accident/Personal Effects Coverage Exclusions/Voids This is a summary only. For details, please consult your Certificate of Insurance. Personal Accident Insurance shall not cover any death or injury caused wholly or partly, directly or indirectly by suicide, attempted suicide, or self-inflicted injury; aircraft travel, except as a passenger in a licensed aircraft on a regularly scheduled flight; committing or attempting to commit a criminal offense; an accident which occurs while under the influence of alcohol or narcotics, unless prescribed by a physician; an accident which occurs while participating in a prearranged or organized race or testing of a vehicle; war or any act of war; or engagement in an illegal occupation; nor shall this insurance be in effect if Renter converts Vehicle or during any period Renter is in violation of the Rental Agreement. Renter shall be deemed to have converted Vehicle whenever Vehicle is not returned to the Owner by the return date or by the extended return date. Personal Effects Coverage shall not cover automobiles, automobile equipment, motorcycles, watercraft, motors, or other conveyances or their appurtenances, furniture, currency, coins, deeds, bullion, stamps, tickets, securities, documents, contact lenses, artificial teeth and limbs, perishables and animals. Loss or damage to property while actually being worked upon, or while in the care, custody or control of any common carrier are also not covered. The policy does not cover loss by mysterious disappearance. All losses by theft must be reported to the appropriate law enforcement authorities or they will not be covered.

The following forms of payment are accepted at the end of the rental. VISA® MasterCard® American Express® Debit Card Money Order Please read the Renter Requirements Policy for details pertaining to deposits and general rental requirements at this location. Additional authorizations from your account will be obtained to cover the cost of the rental charges. This location is not responsible for any overdraft fees incurred.

Renter may purchase Roadside Assistance Protection (RAP) from Owner for an additional fee. If Renter purchases RAP, Owner agrees, subject to the actions that invalidate Damage Waiver, to contractually waive Renter’s responsibility for the cost to provide 24/7 roadside assistance (where available) which includes replacement of lost keys (including remote entry devices), flat tire service (if no inflated spare is available, the vehicle will be towed. Cost of a replacement tire is not covered by RAP), lockout service (if the keys are locked inside the vehicle), jumpstarts, and fuel delivery service for up to 3 gallons (or equivalent liters) of fuel if Vehicle is out of fuel. Roadside Assistance Protection services are only available in the United States and Canada. If Renter does not purchase RAP, or RAP is invalidated as set forth above, roadside assistance will be available, but standard charges will apply. RAP does not apply in Mexico. For roadside assistance call (844) 556-4930.

Roadside Assistance Protection does not waive the customer's responsibility for: Cost of a replacement tire. Roadside Assistance Protection does not apply in Mexico.

We look forward to serving you. Face coverings or other personal protective items may be required by local or state authorities in order to transact business. Please review local guidelines at your destination to ensure you are prepared upon arrival at our location. For information on our readiness, please see the Covid-19 link at the top of our website. All renters and additional drivers must be 25 or older and have a major credit card not linked to a checking account and a valid drivers license. For some Exotic vehicles, Renter must provide proof of a full coverage, transferrable auto insurance policy in their name with sufficient coverage for vehicle rented. Drivers licenses are accepted from any USA state or territory, from a Canadian province or from an international country. Licenses from outside the USA or Canada also may require an international drivers permit. International drivers permits are valid only if presented with the original local license. Individuals with learners permits are not eligible to rent.This is only a summary. For additional details, please reference the Drivers License Information Policy. AGE Renters must be age 25 or older NON CREDIT CARD DEPOSITS Debit Cards are not accepted at the time of rental, but may be used at the end of a rental to pay for the final charges. DEPOSIT AMOUNTS An authorization of 300.00 - 2000.00 CAD above the cost of the rental will be taken and the funds will not be available for your use until after the vehicle has been returned. Cash, prepaid cards, debit cards and money orders are not an acceptable form of rental deposit. Once a reservation is received, the local branch should reach out to customers within 48 hours to confirm details and pricing of the rental.

The Estimated Total for the rental will be charged to the form of payment you provide. To account for renters potentially incurring additional amounts owed under the applicable rental contract, at the time of rental, renters will be required to provide a deposit of $300 (an increased amount may apply for certain vehicle classes). Debit cards are accepted at the time of rental when: the name and address shown on the renter’s driver’s license matches the current home address; the home address is within 50 KM of the renting branch OR the renter’s driver’s license is from the same state where the rental branch is located; active duty military personnel are exempt from address requirements other than the renter’s spouse or domestic partner, no other additional drivers are allowed The following forms of payment are accepted for the rental. VISA® MasterCard® American Express® Discover Network® Debit Card As part of the rental process, Renter will sign a rental contract (the “Contract”) which applies to the rental and includes a Rental Agreement Summary and the Additional Terms and Conditions. If the rental as reserved is modified, the Estimated Total amount for the rental may change and would still be charged to the form of payment provided by Renter. SPECIALTY VEHICLE REQUIREMENTS Renters will be required to provide a credit card deposit of $850 for the following vehicle classes: Performance Sport, Full Size Luxury SUV, Electric Luxury SUV, Full Size Elite Electric Sedan, Midsize Sport Luxury Sedan, Full Size Luxury Sedan, Premium Luxury Sedan, Electric Luxury Sedan, Premium Luxury SUV, Extended Luxury SUV, Limo Van, and Corvette. At the time of rental, Renter must provide evidence of a transferrable auto collision, comprehensive and liability policy for the following vehicle classes: Full Size Luxury Sedan, Premium Luxury Sedan, Midsize Sport Luxury Sedan, Electric Luxury Sedan, Premium Luxury SUV, Extended Luxury SUV, Electric Luxury SUV, Limo Van, and Corvette. ADDITIONAL INFORMATION Renter must use an above listed form of payment for the deposit amount, if applicable. The deposit amount will not be available for use by Renter and/or refunded to Renter until after the vehicle has been returned. If Renter incurs additional amounts owed under the Contract, those additional amounts may be deducted from Renter’s deposit amount, if applicable. If those additional amounts are not deducted from the deposit amount, if applicable, they will be charged to the form of payment provided by Renter unless Renter provides a different above listed form of payment to be charged. In addition to one of the above listed forms of payment, credit cards with sufficient available credit which are listed on Renter's Profile or Loyalty Account (Emerald Club, E Club, etc.) will be accepted as payment for all amounts owed under the Contract. All amounts owed by Renter under the Contract will be submitted (a) as an authorization to be a hold against and ultimately charged to Renter’s credit card or debit card, or (b) to be charged to Renter’s debit card. Please see the Renter Requirements and Forms of Payment Policies in your reservation confirmation for additional details.

The Estimated Total for the rental will be charged to the form of payment you provide. To account for renters potentially incurring additional amounts owed under the applicable rental contract, at the time of rental, renters will be required to provide a deposit of $300 (an increased amount may apply for certain vehicle classes). Additional Debit Card Requirements: the name and address shown on the renter’s driver’s license must match their current home address; the address must be within 50 KM of the renting branch OR the renter’s driver’s license is from the same state where the rental branch is located; renters must present two of the following items, each of which must indicate the renter’s current home address: a utility bill, cellular phone bill, paycheck or paystub, an original declaration page from an active auto insurance policy. Utility bill(s), cellular phone bill(s) and paycheck or paystub must be originals and dated within 30 days. Active duty military personnel are exempt from address requirements. other than the renter’s spouse or domestic partner, no other additional drivers are allowed

You will need a valid credit or debit card in your name when you start your rental. If a credit or debit card is required to proceed with check-in, please enter it now. If it is optional, you can choose to add your credit or debit card now or provide it in person when you start your rental. Payment will not be processed until you arrive to pick up your rental. The amount taken will be dependent on factors including but not limited to estimated amounts owed under the Rental Contract, the purchase of optional protection products, size of vehicle or fuel purchase or other separately negotiated terms with a third party to pay for all or part of the rental bill. You will remain responsible for all charges not paid by a third party, such as vehicle upgrades, optional products or extra rental days beyond those specified by the third party. If you have any questions, please contact the rental location ahead of your arrival.

Our TollPass Program is our electronic toll collection program which allows our renters to drive through electronic toll lanes and pay tolls electronically, without having to stop and pay cash. In addition, many toll plazas have converted to all electronic tolling and removed the option for travelers to stop and pay cash at toll plazas. The TollPass Program is offered in different ways, depending on where you rent. Visit the websites below for more information. • Northeast US including regions in the Midwest: https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/northeast-united-states.html • Chicago Metropolitan Area: https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/chicago.html • Golden Gate Bridge and Northern California Bay Area: https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/northern-california.html • Southern California: https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/southern-california.html • CO, FL, TX, NC, GA, WA, PR, and Ontario Canada: https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/colorado-florida-texas-north-carolina-georgia-washington-state-puerto-rico-and-ontario-canada.html • Louisville KY: https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/louisville.html To view our entire coverage map, go to https://www.enterprise.com/en/help/faqs/car-rental-toll-pass.html and click on Coverage Map. TollPass products not available at all locations or at locations operated by a Licensee. Please refer to your rental locations policies and/or offerings for toll products to determine availability of TollPass programs.

Due to limited availability, winter tires cannot be reserved, and are based on availability at the time of arrival to the rental location.